Scope of Services

Sufia Healthcare Pvt. Ltd. provides comprehensive healthcare services through a multidisciplinary clinical and diagnostic setup. The organization is committed to delivering accessible, timely, coordinated, and quality healthcare services to patients across outpatient, emergency, inpatient, surgical, critical-care, pediatric, gynecological, urological, laboratory, and radiological services.

• New patient consultation.
• Follow-up consultations.
• Specialist consultations.
• Clinical examination and assessment.
• Prescription and treatment planning by qualified medical professionals.
• Preventive and health-related consultations.
• Referral to appropriate departments or specialists.
• Coordination of laboratory, radiology, and other investigations.
• Follow-up and continuity of care.

• Urology OPD consultation.
• Evaluation of urinary tract disorders.
• Management of kidney and urinary stone-related conditions.
• Evaluation of urinary infections and related disorders.
• Prostate-related evaluation and management.
• Male urinary and reproductive system-related consultation.
• Urological surgical procedures, as clinically indicated.
• Pre-operative and post-operative care.
• Coordination with Laboratory and Radiology services.
• Follow-up care.

The in-house laboratory provides diagnostic support for OPD, emergency, inpatient, surgical, ICU, NICU, and PICU services.

• Hematology investigations.
• Biochemistry investigations.
• Clinical pathology.
• Serology and related investigations.
• Routine blood and urine investigations.
• Pre-operative investigations.
• Emergency laboratory investigations.
• Monitoring investigations for ICU, NICU, and PICU patients.
• Other investigations as available within the laboratory's scope and applicable approvals.

• CT Scan facility available to support emergency, inpatient, ICU, NICU, PICU, OPD, surgical, gynaecological, paediatric, and urological diagnostic requirements.
• 24×7 CT Scan availability for urgent and emergency diagnostic requirements, subject to clinical indication and operational availability.
• 24×7 diagnostic radiology services to support emergency, inpatient, ICU, NICU, PICU, OPD, surgical, gynaecology, paediatric, and urology patients.
• X-ray examinations.
• Ultrasonography (USG).
• Other imaging services available at the facility.
• Emergency diagnostic imaging.
• Pre-operative investigations.
• Imaging support for OPD and admitted patients.
• Imaging support for ICU, NICU, PICU, Emergency, Surgery, Gynaecology, Paediatrics, and Urology departments.
• Reporting and interpretation by appropriately qualified professionals.

• In-house food and dietary services for IPD patients, including meals according to prescribed dietary requirements and hospital protocols.
• Three modular operation theatres (OTs) to support elective and emergency surgical procedures.
• Dedicated PICU facilities for paediatric patients requiring intensive care.
• Dedicated NICU facilities for neonatal patients requiring specialized intensive care.
• Dedicated ICU facilities for patients requiring intensive and critical care.
• Dedicated wards and inpatient facilities for the respective clinical services.

• Coordination with treating departments for timely availability of prescribed medicines.
• Pharmacy support for emergency, inpatient, ICU, NICU, PICU, surgical, and outpatient services.
• Dispensing of prescribed medicines and healthcare products as per applicable requirements.
• 24×7 in-house pharmacy facility available for both OPD and IPD patients.

• Food and dietary services are provided to IPD patients in accordance with prescribed dietary requirements and hospital protocols.
• Dedicated wards are available to support the respective clinical and inpatient services.
• Patient admission and registration.
• Inpatient medical and nursing care.
• Monitoring of hospitalized patients.
• Medication and treatment administration as prescribed.
• Coordination with treating doctors and specialists.
• Nursing care and vital monitoring.
• Laboratory and radiology investigations.
• Pre-operative and post-operative care.
• Discharge planning and documentation.
• Follow-up coordination after discharge.

• Three modular operation theatres (OTs) are available to support elective and emergency surgical procedures.
• Pre-operative patient assessment and preparation.
• Elective and emergency surgical procedures.
• Obstetric and gynaecological procedures.
• General surgical procedures.
• Urological procedures.
• Anaesthesia support as clinically required.
• Post-operative monitoring.
• Recovery and nursing care.
• Coordination with ICU/PICU/NICU where required.

• Rapid clinical assessment.
• Diagnostic support through Laboratory and Radiology.
• Specialist consultation.
• Surgical and procedural support.
• Critical-care monitoring.
• Interdepartmental coordination.
• Stabilization and referral/transfer where clinically required.

• Registration and consultation.
• Diagnostic investigations.
• Specialist consultation.
• Admission and inpatient care.
• Surgical and procedural care.
• Critical-care services.
• Discharge planning.
• Follow-up consultation.
• Coordination with patients and authorized attendants.

• Pre-authorisation documentation.
• Submission of required medical and billing documents.
• Coordination regarding insurance queries.
• Enhancement requests.
• Discharge authorization.
• Claim-related documentation.
• Coordination for cashless and reimbursement processes, subject to the terms and conditions of the relevant insurance policy and TPA.

• Patient safety.
• Clinical documentation.
• Infection prevention and control.
• Patient privacy and confidentiality.
• Medical record management.
• Professional conduct.
• Appropriate healthcare waste management.
• Compliance with applicable laws, regulations, and statutory requirements.

The availability of any particular procedure, investigation, treatment, specialist, equipment, or facility shall be subject to the hospital's infrastructure, staffing, applicable licences/registrations, clinical requirements, and availability at the relevant time.

Medical diagnosis, treatment decisions, surgical procedures, prescriptions, and clinical management shall be undertaken by appropriately qualified and authorized healthcare professionals.